Welcome to the MODERN MUSE CLOTHES LLC “Frequently Asked Questions” page. Here, we answer some common customer questions to help you better understand our services and policies. If you have any other questions, please feel to contact our customer service team.
- How do I place an order?
You can place an order by browsing products on the website and adding your selected items to your shopping cart. After completing your shopping, please proceed to the checkout page, enter your account information or check out as a guest, and select your payment method to complete your order. - Can I modify my order?
Once an order is confirmed and processing begins, our system automatically generates the shipping process, and modifications are usually not possible. However, you can contact customer support before shipping to request special handling. If you need to change your order information, please contact us as soon as possible. - How do I track my order?
After your order has been shipped, you will receive an email containing tracking information. You can track your package status through the link in the email or by visiting our website. - How do I handle returns and exchanges?
If the item you received is defective, damaged, or does not match the item you ordered, please contact us within 14 days of receiving the item to request a return or exchange. Please ensure the item remains in its original condition, unopened, and with its original packaging. For detailed return and exchange policies, please see our returns page. - How do I handle payment issues?
If you encounter problems during the payment process, please check that your payment information is entered correctly, including credit card information and billing address. If the problem persists, please contact customer service for assistance. - Do you offer international shipping?
Yes, we offer international shipping services, but costs and delivery times vary depending on the country. At checkout, you will see the shipping options and costs applicable to your country. - How can I contact you?
If you have any other questions or need further assistance, you can contact us in the following ways:
Email: help@modernmuseclothes.shop
Thank you for visiting MODERN MUSE CLOTHES LLC. We look forward to serving you and hope you have a pleasant shopping experience in our store!